Terms and Conditions
Welcome to our online platform. These Terms and Conditions govern your use of our site and the purchase of products and services from Apex Tool Solutions UK. Please read them carefully before placing any orders or interacting with our services.
1. Acceptance of Terms
By accessing or using this service, you agree to be bound by these terms. If you do not agree with any part of these Terms and Conditions, please do not use our site or place orders.
2. Products and Services
Apex Tool Solutions UK specializes in the wholesale and distribution of power tools and accessories, including electric drills, impact drivers, saws, sanders, and grinders. We offer bulk order fulfillment, technical support, and product consultation primarily for trade customers.
We strive to ensure that product descriptions, pricing, and availability are accurate. However, we reserve the right to modify the information and to refuse or cancel orders in certain circumstances.
3. Orders and Payments
- All orders are subject to acceptance by Apex Tool Solutions UK and availability of products.
- We reserve the right to reject or cancel any order for any reason, including but not limited to product unavailability or errors in pricing.
- Payments must be completed in full before dispatch unless otherwise agreed in writing for trade customers.
- Prices shown on our site are exclusive of VAT and any other applicable taxes unless stated otherwise.
4. Delivery and Shipping
We provide delivery to the United Kingdom. Delivery times are estimates and may vary due to stock levels, supply chain issues, or other unforeseen delays.
Risk in the products passes to the buyer upon delivery. It is the customer’s responsibility to inspect goods promptly upon receipt and notify Apex Tool Solutions UK in case of any damage or discrepancies.
5. Returns and Refunds
Returns are accepted only in accordance with our returns policy. Products must be returned in original condition and packaging, and in compliance with any specific return instructions.
Consumables and accessories may be exempt from returns unless faulty.
Refunds will be processed once returned goods are received and inspected.
6. Technical Support and Product Consultation
We offer technical support and product advice to assist customers in making informed purchasing decisions. While we aim to provide accurate and helpful guidance, the final responsibility for product choice and use rests with the customer.
7. Intellectual Property
All content, trademarks, and intellectual property on this site belong to Apex Tool Solutions UK or its partners. Unauthorized use or reproduction of materials is prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, Apex Tool Solutions UK shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or services.
Our liability for direct damages is limited to the purchase price of the product or service concerned.
9. Privacy
We respect your privacy and handle any personal data in accordance with applicable data protection laws. Please refer to our Privacy Policy for more details.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in England.
11. Contact Information
If you have any questions about these Terms and Conditions or our services, please contact us at:
Apex Tool Solutions UK14 Faraday Way
Tyseley
Birmingham, West Midlands
B11 2AB
United Kingdom
Phone: 0121 555 0178